Called to order a pizza & wings for pick up. There was a man yelling in the background and swearing. The young lady had to ask me to repeat my order at a couple points. After she took my info I realized that the man was swearing and degrading a woman that was an employee. I asked the young lady is that a manager or owner. She told me it was the owner, unbelievable!!! I have been a manager and also worked with some impatient/disrespectful people in my years working (50 years in the workforce). When I arrived to pick up my order the owner was still yelling and carrying on. Treating people with dignity and respect goes a long way in creating a business where people want to come to work and where customers want to come to eat! Spend your hard earned money somewhere else at least until the current owner sells, goes out of business or retires. I am one and done, will never go back.
Joanne Vaccaro
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March 05, 2025
Ordered fish fry,salad and dessert. Was given wrong salad dressing. I asked for Cesar was given ranch. Could of given more fries was given a child's portion. Salad had two pieces of cucumber and onion and one olive.
Fish was great. Bread was amazing. Ordered delivery no napkins or utensils. Canolli was very good.
Josiah Schoch
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November 24, 2024
Decent atmosphere, table my party was seated at was extremely narrow and easily crowded, as well as being awkwardly high up. Felt like a bar table in the midst of a supposedly higher class Italian restaurant. Bathroom was disgusting, located next to the registers for the takeout section of the restaurant, and the inside was cramped beyond belief. The toilet seat was crusted over with a substance I can’t even begin to describe. The complementary bread was quite good all things considered, but that’s about where the good things end. I ordered the chicken and broccoli Alfredo, and I was severely disappointed. My food was delayed around 7 minutes after the rest of my table was served, and upon arrival, I found that my chicken was still half frozen. The waitress at the very least was good at acting like she was sorry, and brought it back to the kitchen. Not 2 minutes later, my food was returned to me, presumably fresh out of their high class microwave. The noodles were somehow still undercooked and lacking in flavor as a blonde white woman’s music taste. Another member of my table ordered a steak and banana pepper sandwich, which ended up lacking in steak. The 2-3 chunks of steak per sandwich (I use chunks generously) were very undercooked and barely room temperature. Do not waste your time and money on such a sorry excuse for an Italian establishment. Honestly, though I hate to say it, Olive Garden is a more authentic Italian experience than this, and I know for a fact that they freeze all of their food.
Gerilyn Hartmayer
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December 21, 2024
Grilled Chicken Bow Tie special:
Decadent Fusion! Juicy Grilled Chicken is married with a smooth Asiago cream sauce. The fresh Roma tomatoes with the salty notes of bacon elevate this meal to the highest level. Definitely returning for a repeat dish, or adventuring to a new taste experience. Family and professional atmosphere. Thank you Pane Family
Daryl Gardiner
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November 10, 2024
Always a great place to eat. the French onion soup, nobody can beat it! The Fisherman's platter was excellent! The Open Reuben sandwich as well! The Chicken caprese! The Steak sandwich as well! I feel like they upped their game with their french fries too! The ambience is really nice and relaxing!
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984 Payne Ave, North Tonawanda, NY 14120, USA
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Called to order a pizza & wings for pick up. There was a man yelling in the background and swearing. The young lady had to ask me to repeat my order at a couple points. After she took my info I realized that the man was swearing and degrading a woman that was an employee. I asked the young lady is that a manager or owner. She told me it was the owner, unbelievable!!! I have been a manager and also worked with some impatient/disrespectful people in my years working (50 years in the workforce). When I arrived to pick up my order the owner was still yelling and carrying on. Treating people with dignity and respect goes a long way in creating a business where people want to come to work and where customers want to come to eat! Spend your hard earned money somewhere else at least until the current owner sells, goes out of business or retires. I am one and done, will never go back.
Ordered fish fry,salad and dessert. Was given wrong salad dressing. I asked for Cesar was given ranch. Could of given more fries was given a child's portion. Salad had two pieces of cucumber and onion and one olive. Fish was great. Bread was amazing. Ordered delivery no napkins or utensils. Canolli was very good.
Decent atmosphere, table my party was seated at was extremely narrow and easily crowded, as well as being awkwardly high up. Felt like a bar table in the midst of a supposedly higher class Italian restaurant. Bathroom was disgusting, located next to the registers for the takeout section of the restaurant, and the inside was cramped beyond belief. The toilet seat was crusted over with a substance I can’t even begin to describe. The complementary bread was quite good all things considered, but that’s about where the good things end. I ordered the chicken and broccoli Alfredo, and I was severely disappointed. My food was delayed around 7 minutes after the rest of my table was served, and upon arrival, I found that my chicken was still half frozen. The waitress at the very least was good at acting like she was sorry, and brought it back to the kitchen. Not 2 minutes later, my food was returned to me, presumably fresh out of their high class microwave. The noodles were somehow still undercooked and lacking in flavor as a blonde white woman’s music taste. Another member of my table ordered a steak and banana pepper sandwich, which ended up lacking in steak. The 2-3 chunks of steak per sandwich (I use chunks generously) were very undercooked and barely room temperature. Do not waste your time and money on such a sorry excuse for an Italian establishment. Honestly, though I hate to say it, Olive Garden is a more authentic Italian experience than this, and I know for a fact that they freeze all of their food.
Grilled Chicken Bow Tie special: Decadent Fusion! Juicy Grilled Chicken is married with a smooth Asiago cream sauce. The fresh Roma tomatoes with the salty notes of bacon elevate this meal to the highest level. Definitely returning for a repeat dish, or adventuring to a new taste experience. Family and professional atmosphere. Thank you Pane Family
Always a great place to eat. the French onion soup, nobody can beat it! The Fisherman's platter was excellent! The Open Reuben sandwich as well! The Chicken caprese! The Steak sandwich as well! I feel like they upped their game with their french fries too! The ambience is really nice and relaxing!